Cookie Policy

At Banzai Casino, we use cookies and similar technologies to keep our website secure, make it work properly, remember your preferences, measure performance, and support relevant marketing. This Cookie Policy explains what cookies are, which types we may use, how they affect your experience, and the choices you have.

This policy should be read together with our Privacy Policy and other site terms that may apply to your use of Banzai Casino.

What Cookies Really Do on This Site

Cookies are small text files placed on your device when you visit a website. They help the site recognize your browser, remember certain information, and support features such as logging in, language preferences, payment flows, and security checks.

Some cookies last only while your browser is open. These are called "session cookies." Others stay on your device for a set period or until you delete them. These are called "persistent cookies."

Cookies can be set by us directly, which are often called "first-party cookies," or by trusted service providers and partners, known as "third-party cookies."

Why We Use Cookies at Banzai Casino

We use cookies to make the website function as expected and to improve the overall user experience. In practical terms, cookies may help us:

• keep you signed in to your account,
• protect against fraud, abuse, and unauthorized access,
• remember your settings, such as language or region,
• measure how visitors use our pages,
• improve site speed, navigation, and performance,
• support customer service tools such as live chat,
• understand the effectiveness of promotions and advertising.

Because Banzai Casino offers account-based services, payment options, and customer support tools, some cookies are necessary for basic operation. If these are blocked, parts of the site may not work correctly.

The Key Types of Cookies We May Use

Essential Cookies That Keep Everything Running

Essential cookies are necessary for the website to function. They support core features such as page navigation, secure logins, account access, transaction processing, fraud prevention, and load balancing.

Without these cookies, services you request cannot be provided properly. For example, you may not be able to log in, move between secure pages, or complete a deposit using methods such as Visa, MasterCard, Skrill, Neteller, Bitcoin, Ethereum, Tether, Interac, or bank transfer.

These cookies do not usually require the same level of choice as optional cookies because the site relies on them for basic operation and security.

Functional Cookies That Remember Your Preferences

Functional cookies allow the site to remember choices you make so your experience is more personalized. This can include remembering your preferred language, region, device settings, or whether you have already dismissed a notice or pop-up.

They may also support features such as live chat and smoother navigation across pages. If you disable functional cookies, the site will still load, but some convenience features may not work as intended.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. For example, they may show us which pages are visited most often, how long users stay on certain sections, whether any pages produce errors, and how people move through the site.

This information is generally aggregated and used to improve speed, design, content, and functionality. These cookies help us understand what is working and what needs attention, including the performance of pages related to games, payments, support, and our Banzai Casino review content.

Marketing Cookies That Support Relevant Advertising

Marketing cookies may be used to track browsing activity across this site and, in some cases, across other websites. Their purpose is to help deliver advertising and promotional messages that are more relevant to your interests.

They may also help us measure whether a campaign performed well, limit how often you see the same ad, and understand whether a visit or registration followed a marketing placement. If you reject these cookies, you may still see ads, but they may be less relevant to you.

Similar Technologies We May Also Use

In addition to cookies, we may use related technologies such as pixels, tags, SDKs, and local storage. These tools serve similar purposes, including analytics, fraud detection, personalization, and campaign measurement.

For ease of reading, this policy refers to all of these tools generally as "cookies," unless a different term is needed.

How Third Parties May Place Cookies

Some cookies on our site may come from third-party providers that deliver services on our behalf. These can include analytics vendors, payment processors, security partners, live chat providers, marketing platforms, and game or content integrations.

For example, if you use customer support chat, interact with embedded content, or use certain payment services, the provider involved may place its own cookies subject to its privacy and cookie practices. We do not control every third-party cookie directly, but we work with providers we consider appropriate for site operation, measurement, and support.

Third-party services may change over time as we update the tools we use to operate Banzai Casino.

How We Handle Consent

Where required by applicable law, we ask for your consent before placing non-essential cookies on your device. When you first visit the site, you may see a cookie banner or preference center that lets you accept, reject, or customize your choices.

You can usually change your selections at any time through the cookie settings tool on our website, if available. Your updated choices will apply going forward and may not remove cookies already stored on your device unless you also clear them in your browser settings.

Essential cookies may still be used because they are required for core site functions, safety measures, and account-related services.

What Happens If You Refuse Cookies

You are free to control many cookies, but your choices can affect how the website performs. If you disable certain cookies, you may notice that:

• some pages do not load properly,
• login sessions expire more often,
• saved preferences are lost,
• payment or cashier features may be limited,
• live chat or support tools may not work,
• some content, offers, or promotions may not display correctly.

In short, blocking optional cookies can reduce convenience, while blocking essential cookies may prevent parts of the site from functioning.

How to Manage, Disable, or Delete Cookies

Most web browsers let you review, block, or delete cookies through their settings. The exact steps vary by browser, but they are usually found in the "Settings," "Privacy," or "Security" menu.

You can generally choose to:

• delete stored cookies,
• block all cookies,
• allow only certain cookies,
• block third-party cookies,
• clear cookies when you close the browser.

If you use multiple devices or browsers, you will likely need to update your preferences on each one separately.

You can also manage cookies through any cookie preference tool we make available on the site. Browser controls and our site-level controls may work differently, so you may want to use both if you want broader control.

Browser-Level Controls Worth Knowing

Many major browsers offer built-in privacy tools that let you block trackers, clear site data, or receive alerts before cookies are stored. Some browsers also provide "private" or "incognito" modes, though these do not always block all cookies. They mainly limit how long data stays on your device after the session ends.

Mobile devices may also provide settings that affect ad tracking and privacy. If you browse Banzai Casino on a phone or tablet, check both your browser settings and your device privacy settings.

Data Connected to Cookies

Cookies may collect data such as IP address, browser type, device identifiers, operating system, pages visited, time spent on pages, referral URLs, approximate location, and interactions with site features. In some cases, this information may be linked to your account or other data we hold, especially where needed for security, fraud prevention, or service delivery.

When we process personal data through cookies, we do so in line with our Privacy Policy and applicable data protection laws.

Security and Fraud Prevention Uses

Because Banzai Casino involves account access, transactions, and promotional features, cookies can play an important role in security. They may help us identify suspicious login behavior, prevent abuse of bonuses, maintain session integrity, and protect both players and the platform from fraudulent activity.

These protections are a key reason some cookies are considered strictly necessary.

Cookies and Children

Our services are intended only for individuals who are legally allowed to use them under applicable law. We do not knowingly use cookies to collect information from minors for gambling-related services. If you believe a minor has provided personal information through the site, please contact us so we can review the matter.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in law, technology, our service providers, or how Banzai Casino operates. When we make changes, we will post the revised version on this page and update the effective date where appropriate.

You should check this page periodically so you stay informed about how cookies are used and what choices are available to you.

Contact Us About Privacy or Cookie Questions

If you have questions about this Cookie Policy, our use of cookies, or privacy-related matters, you can contact us at support@banzaicasino.com.

By continuing to use Banzai Casino with cookies enabled, you acknowledge that cookies may be used as described in this policy, subject to the choices and rights available to you.